Frequently Asked Questions

 
How Do I Obtain A Drop Of Blood?
 
How Do I Know If I've inserted The Test Strip Correctly?
 
How do I use the lancing device to get a drop of blood?
 
How Do I Best Apply A Drop Of Blood To The Strip?
 
How Do I Know If I Adequately Dosed The Strip?
 
How Should I Store My Blood Glucose Meter?
 
How Should I Store My Strips?
 
How Do I Clean My Blood Glucose Meter and How Often?
 
What Are Quality Control Check and When/How Should I Do Them?
 
How Do I Code My Blood Glucose Meter?
 

What Happens If I Use Expired Strips?

 
How Often Should I Test My Blood Sugar?
 
What's The Difference Between HbA1c And Blood Sugar?
 
What is an ideal blood glucose level?
 
Why are tests taken from the same blood drop show different readings?
 
How do I set the time?
 
How do I set the Date?
 
How can I get Owner's Booklet for MICRODOT glucometer?
 
What is control solution and when should I use it?
 
How do I perform a control solution test?
 
Can I erase test results from the memory of my meter?
 
What kind of batteries does the MICRODOT meter use?
 
How many alarms are built into the MICRODOT meter?
 

How Do I Obtain A Drop Of Blood?

Wash your hands with soap and warm water, and dry them thoroughly, then massage a finger to encourage blood flow. Avoid using your index finger or thumb as these are the digits you use most frequently. Prick the side of the finger with a finger pricker. Press gently to encourage a small drop of blood to form. Choose a different spot on the side of a finger each time you test to avoid finger sore and calluses.

   

How Do I Know If I've inserted The Test Strip Correctly?

When the test strip is inserted into the test strip guide. the meter will switch on with a full display followed by a code number and a flashing strip icon. If you are using the meter for the first time the meter will switch on with a full display followed by code with “---“. If this display is not there, the test strip has not been inserted in correctly.

   

How do I use the lancing device to get a drop of blood?

With the lancing device pressed firmly against the skin, depress the release button and do not lift up. Continue to hold the lancing device and gradually increase pressure for several seconds. Lift the lancing device straight up; be careful not to smear the blood sample.

   

How do i best apply a drop of blood to the strip?

Do not drop the blood sample on the top of the test strip. Bring the test strip to the sample at a slight angle and gently touch only one edge of the test strip to the sample. Do not press the test strip against the sample, scrape the blood or use the flat side of the test strip

   

How do i know if i adequately dosed the strip?

Only when adequate amount of blood is applied to the test strip, the count down for the results will start automatically.

   

How should i store my blood glucose meter?

Ensure that your meter is kept at temperatures between 20° C and 55° C to avoid damage. Relative humidity must be below 85% and storage near electro-magnetic fields (found near mobile telephones, microwave ovens etc) should be avoided.

   

How should i store my strips?

Test strips should be kept out of very cold or hot conditions. The test strip container should be kept closed at all times since it contains a drying agent which will not work if exposed to the air. Do not refrigerate test strips.

   

How do i clean my blood glucose meter and how often?

Clean you meter whenever it looks dirty. You can then wipe it with 70% alcohol briefly and allow it to dry thoroughly. Wipe the measurements optic components with a soft lint-free cloth and /or a cotton swab which can be moist but not wet. Do not let moisture get into the meter itself.

   

What are quality control check and when/how should i do them?

You should carry out a quality control test:

When you open a new pack of test strips.
After you have replaced the batteries.
After you have cleaned your meter.
If your blood test does not agree with how you feel.
   

How do i code my blood glucose meter?
Refer the user manual page 6 & page 7.

   

What happens if i use expired strips?
The results will not be predictable.

   

How often should i test my blood sugar?
You should test your blood sugar level as often as your doctor recommends.

   

What's the difference between HbA1c and blood sugar?

The HbA1c test is a type of blood glucose test that shows blood glucose levels over a longer period of time - it shows the control a patient has had over a number of weeks or months. Blood sugar, also called glucose, is a simple sugar obtained from breakdown of carbohydrates in food. When this is tested the result is an instant reflection of current blood sugar levels.

   

What is an ideal blood glucose level?

Because a variety of factors impact blood glucose levels, target ranges are different for different people. Your health care professionals can help you set realistic target levels for your own diabetes management.

Expected blood glucose levels for people without diabetes:

Time

Range, mg/dL

Range, mmol/L

Before meals

70-105

3.9-5.8

1 hour after meals

Less than 160

Less than 8.9

2 hours after meals

Less than 120

Less than 6.7

Between 2 and 4 am

Greater than 70

Greater than 3.9

 

Why are tests taken from the same blood drop show different readings?

 

Inconsistency in results from a same blood drop may be due to:

 
The first portion of the blood has  more plasma and interstitial fluid in it and therefore gives different results
 
After 30 seconds the blood coagulates and clots so the result from the same fingerpick differ
 
   

How do I set the time?

Refer your user manual page 29 & page 30

   

How do I set the Date?

Refer your user manual page 31

   

How can I get Owner's Booklet for MICRODOT glucometer?

You may download a copy of the microdot glucometer user manual from this web-site.

 

What is control solution and when should I use it?

Control solution is a blue liquid that contains a fixed amount of glucose. It is not blood. Control solution is used to test the meter under the following situations:

When your meter is dropped, damaged or exposed to liquids, to insure that your meter and test strips are working together properly.
 
When you suspect that your meter or test strips are not working properly.
 
When you think your test results are not accurate, or if your test results are not consistent with how you feel.
 
   

How do I perform a control solution test?

Gently touch only one edge of the test strip to the control solution. If the sound prompt is on, your meter will beep when the test strip is full. Once the sample is finished processing, your meter will beep twice and the result will appear on the display screen. Compare your control solution test results to the range printed on your test strip vial label. Your control solution results should fall within the range printed on the side of your test strip vial. If your test results continue to fall outside the range printed on the test strip vial, call Customer Service.

   

Can I erase test results from the memory of my meter?

It is not possible to erase or delete test results from the memory of the meter. As the test results in the memory of a meter are often used by health care providers, as key information for evaluation and treatment. The test results will eventually “roll out” of the memory, in the order that they were entered, once the meter memory has reached its capacity.

   

What kind of batteries does the MICRODOT meter use?

Microdot uses what are commonly referred to as CR2032 "coin cell" batteries. It is designed to use 2 of these coin cell batteries, which are commonly available at grocery stores, drugstores, and electronics retailers.

   

How many alarms are built into the MICRODOT meter?

There are four optional daily, programmable alarms in the MICRODOT meter. They are designed to turn on daily. To turn an alarm off, set the alarm sound to "Off".

   
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